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WordPress RSS Feed full content

Wordpress RSS Feed has word limitation. In stead of full contents, three dots and two brackets [...] are shown at the end. Seems that Wordpress RSS Feed full contents cannot be shown. Someone recommend to choose "Full text" in Settings > Reading > For each article in a feed, show. In my case, it still does [...]

By | January 22nd, 2015|Open Source|0 Comments

WordPress change theme in database

When your Wordpress is being down (or any other reasons you cannot access it to through the browser), you are not able to change the theme as well. However Wordpress theme configuration is stored in database. Therefore you can change the theme directly in database.   Open the file style.css under the target theme folder. [...]

By | November 28th, 2014|Open Source|0 Comments

How to fix WordPress Blank Page

After moving a Wordpress website from a server to a new server, a white screen is shown. Even if you access to admin page, the blank page is always shown. In order to find the root cause, I have tried to do the followings A. Disable plugins Rename the folder ./wp-content/plugins to ./wp-content/plugins-bak Refresh the [...]

By | November 27th, 2014|Open Source|0 Comments

qTranslate does not work in WordPress 4.0

A very popular translation plugin qTranslate has not been updated after 2014-1-26 which is compatible up to Wordpress 3.8.3. After upgrading Wordpress, the plugin qTranslate does not work. But it is difficult for website owners to change to other plugins. I have a simple compatibility fix for the plugin qTranslate with Wordpress 4.0 below. For sure, [...]

By | November 17th, 2014|Open Source|0 Comments

OTRS does not work after upgrading Mac to Mavericks

After upgrading to Mavericks, 500 server error is got when accessing to OTRS. Refer to the error log, the module perl(DBD::MySQL) should be missing. Then I check it by using OTRS script $OTRS_HOME/bin/otrs.CheckModule.pl and find that DBD::MySQL is marked as "Not installed!". This post provides clear steps to install the module. I have revised the steps [...]

By | February 5th, 2014|Open Source|0 Comments

OTRS: Get time difference between Create Time and Closed Time

Someone ask why there is no Closed Time in OTRS. However, from my experience, it is difficult to determine the Closed Time. For example, Agent fixes the issue and close the ticket. (Closed Time 1) Customer replies that the issue has not been fixed and reopen the ticket. Agent fixes the issue again and then close [...]

By | January 17th, 2014|Open Source|1 Comment

OTRS: Kernel/Config.pm isn’t writable!

Just try to install OTRS 3.2.11 in Linux CentOS 6.4 However, an error is got by the installer when creating a Database OTRS: Kernel/Config.pm isn't writable! Solution is found in OTRS Community Forum (Thanks to wolfsden3's post in this thread) Firstly, please check the selinux status by the command below sestatus The output should be as [...]

By | January 17th, 2014|Open Source|0 Comments

OTRS: Activate Event Calendar

One of new features in OTRS 3.3 is to add a calendar widget for the dashboard which can show tickets as events. 1. Create Dynamic Field You need to create 2 dynamic fields with Field type "Date/Time" and Object type "Ticket" TicketCalendarStartTime TicketCalendarEndTime 2. Enable the Dynamic Field in "Free Fields" (or any ticket action you want) Go to [...]

By | January 10th, 2014|Open Source|5 Comments